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Businiess name:
Raceway Auto & Truck Parts
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Review by:
citysearch c.
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Review content:
HORRIBLE! This was one of the worst customer service experience of my life. I got one story on the phone about the part that I need still being in a lightly damaged truck that they had just received and that they would pull the part and have it ready for me, then I got a very different story when I got there. The part they had pulled for me looked like it had been sitting in a field for years. When I told Patrick (slimy slimy guy behind the counter) that I didn't want the part from the field he grabbed a gun. I'm not sure why. I found this to be very strange and changed the whole dynamic of the conversation - I felt like I was forced to take the part at gun point. Patrick then told me that I would be charged a 30% restocking fee. I had not even taken possession of the part yet. I ended up leaving there with the rusty part from the field because I refused to pay the 30% restocking fee plus he had a gun. I'll never do business there again and I plan to tell everyone all over the internet about this experience.
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