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Businiess name:
A Stitch Witch
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Review by:
citysearch c.
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Review content:
ROBERTA NOT ONLY RUINED MY DRESS, SHE WAS INCREDIBLY RUDE! I purchased my gown through Bridal House of Charleston. Once my dress arrived at the shop, I was referred to ""A Stitch Witch"" for my alterations. After an initial consultation with Nancy (I believe this is one of Roberta's assistants), I went in for my first fitting after the initial alterations had been made. This is where everything went so horribly wrong. When I went to put the dress on, I COULD NOT EVEN GET INTO THE DRESS. Keep in mind that this was a dress that was TOO BIG just a week ago --- Roberta had altered the dress to the point where it would not even fit over my hips --- and I could not even get into the dress from underneath. When Roberta (and Nancy) realized that some type of mistake had been made they tried to quickly change the subject and turned their attention to the shoes I had purchased. They proceeded to chastise and lecture me for my choice in shoes in order to take the attention off of the incredibly horrendous alteration job. After leaving the shop, I contacted the Bridal House of Charleston and explained my concern regarding the alteration job --- the owner of the shop sent an employee over to pick the dress up immediately from ""A Stitch Witch."" Long story short, the dress was completely destroyed and the Bridal House had to order a COMPLETELY NEW dress since mine was beyond any repair. The ""in house"" seamstress at the Bridal House, Janet, is now doing my alterations and everything has been done perfectly! When my mom tried to call ""A Stitch Witch"" and get our money back for the alterations, Roberta proceeded to get extremely aggressive and used some very colorful language. Ultimately, she said that she ""doesn't do work for free"" and that if we tried to dispute the claim with the credit card company then she would just ""dispute it right back."" I have never seen someone, especially an owner of a business, behave in such a crude way. My mom and I were absolutely astonished at her behavior. We will NOT be back!! ""Witch"" rhymes with ""b****"" for a reason and Roberta is just that.
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