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Businiess name:
Roto-Rooter Plumbing & Drain Service
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Review by:
citysearch c.
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Review content:
...with the continued quality service I receive from Roto Rooter...whether I call for a repair in the middle of the night or the middle of the workday, technicians are timely and courteous and often go above and beyond my initial request...My husband and I came home from our yearly date with the accountant..as soon as we arrived home, the babysitter literally ran out the front door, barely pausing to collect her money...As soon as I heard my husband cursing downstairs, I realized she was hightailing out of there before the ark came...the downstairs toilet was overflowing; the upstairs tiolet, i guess in sympathy with his downstairs buddy, was also overflowing...at 11:00 friday night...I called and was informed a technician would be there within the hour...Josh (#348) promptly arrived and began the arduous task of finding the main line, and snaking it out...while he was rooting about the crawl space, he noticed a very dangerous situation and informed me immediately...he said, and I quote, ""i wouldn't sleep well not informing you of that issue."" After he creeped and crawled and snaked out the main line, he determined we needed to have the cesspool drained...and as we requested, the technicians for that task arrived before eight AM saturday morning...Marty was prompt, and courteous and so helpful...the thing i like best about your guys, they talk to me like I am a real person...they don't talk to me like i don't know or couldn't possibly understand plumbing...they take the time to explain the issue, they lay out all the options and do the most professional work ever...i use them any and ever time i have a plumbing issue and i recommend them highly to all my friends and neighbors...
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