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Businiess name:
Capital City Appliance Service
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Review by:
citysearch c.
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Review content:
I don't remember every writing a review about a company, but after having seen how many people were thoroughly disappointed with CCA, I felt compelled to add my experience.
I have an LG Steam Dryer that stopped heating. It would tumble. It would blow air. Just not heat. I worked with the manufacturer over the phone to run a couple of tests as to why. Their best guess was the humidity sensor. The rep suggested I call CCA. I had not reason to doubt the quality of service since the manufacturer made the recommendation, so I did not check reviews online.
When the service rep arrived, a friend was at my house. She asked in a dumbfounded tone: ""Are you really going to use them?"" She went on to explain how they had completely misdiagnosed a repair on her Thermador refrigerator
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