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Businiess name:
Crown Realty & Management Corp
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Review by:
citysearch c.
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Review content:
STAY AWAY FROM CROWN REALTY & MANAGEMENT. Our experiences have been borrible. Crown Realty & Management puts customer satisfaction as their low priorty. We were assigned Kelly as our property management for our home. As soon as we signed the contract, our dealings with her have been negative. In our experiences, she's unprofessional and lazy. We are the customer and she doesn't see it that way. Her customer are the tenants but we pay Crown for the services or lack thereof. There are many things I do not know where to begin. When the contract expires, my wife and I were waiting to her back from her after her walkthrough with the tenants. She says that she was going to call us on where she had left the keys to the house. We waited all evening but no response. The next day, she provided several options to obtain our keys. At this point, I was so fed up and my wife had to wake my youngest from her nap to drive 40mins to the Roswell location to pickup our house keys. My wife even met Kelly and spoke to her and her response to my wife was ""she was too picky."" What's more damaging was that there were other customers behind her and agreed with my wife that Crown's customer service is very poor.
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