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Businiess name:
GATTONI Medical Aesthetics & Wellness
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Review by:
citysearch c.
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Review content:
I've been a longtime patient of Kristin's at Vitahl and have always loved the entire experience there. They have always been professional, courteous and above reproach....until now. The last time I went to Vitahl (about 10 days ago) I encountered the receptionist Jen. She couldn't look up to even say hello as I walked in the door. She had her nose in the computer screen. After standing there awkwardly for too long she took me to the waiting room without a word and before I could turn around to ask for some water (which before had always been offered) she was GONE! She had also answered my call into the spa days before and was so dismissive on the phone to me that I was thinking that perhaps Vitahl was under new ownership. I could go on, but I am very disappointed and shocked that she is a frontline customer service person for my favorite spa. I will do whatever it takes to call after hours to make my appointments and I'll bring my own water.
Pros: Kristin the amazing wrinkle eraser
Cons: Receptionist Jennifer
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