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Businiess name:
Merry Maids
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Review by:
Guest
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Review content:
I bought 2 groupons from merry maids and had planned to give them to my mom for a thorough cleaning of her home. They came out and did an initial assessment of what needed to be cleaned and looked around the house. It took them 5 weeks to call back and make a cleaning appt. with her (after a phone call from me)
There were multiple phone calls in between with them trying to locate mis[placed groupons and checks for extra cleaning services that I had paid for. The day of the cleaning came and within an hour the maid was calling and complaining that the house was too dirty and she needed someone else to come and help her. I was later told that a groupon is only meant for certain" kinds of houses" and that they would not accept the 2nd groupon; a different household would have to use it. My mom and dad are 84 and 88. How dirty can a house be, maybe dustier than usual but that's about it.. What really bothered me was that the girl was outside in the driveway complaining to her supervisor so loudly that my mom could hear her saying that her house is dirty . It really bothered my mom that she said that because she really takes pride in her home and stays on top of it fairly well. Save yourself the migrain and find someone else. Can you believe my mom even tipped them? Would never recommend or use based on my experience with them.
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