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Businiess name:
Kleen Kare Cleaners & Laundry
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Review by:
citysearch c.
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Review content:
The quality of this cleaners is horrible! Just recently I took a law enforcement uniform and a dark sweater in to be cleaned (4 dark blue pieces). The uniform was coated in several spots with white clay dirt. When I got it back, not only was there still white clay on the pants and shirt, but all 4 of the pieces were completely covered in long animal (dog? cat?) hair! In addition, the shirts still smelled of sweat and deodorant! I had all 4 pieces redone. They came back somewhat cleaner but STILL covered (less so) in animal hair! I chose to use a roller at home to remove the hair. The sweater had to be redone again, spots were still not gone. There never is anyone in charge. I was offered a refund but could not get it once they knew I was not coming back! I was told I could use the refund only as in store credit! One staff member was extremely rude and disrespectful. I have used them for the past several years with reasonable results (never great) and will not return. The owner never followed up and made no effort to satisfy an unhappy customer. I do NOT recommend this cleaners to anyone! I will be filing a complaint with the local consumer agencies.
Pros: Quick turnaround
Cons: Clothes not clean, animal hair, wrinkles, no customer care.
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