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Businiess name:
Feline Day Spa
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Review by:
citysearch c.
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Review content:
I had a wedding to go to and I went here for a mani/pedi and french tips. The Pedicure was amazing!! The girl who did it was just amazing! But then it came time for my manicure and french tips. I was told that they use silk insteasd of tips but that my nails were to short for this (I am a waitress so I have to keep them short). I was told thata woman who was going to do them with tips came highly recommended. I have gotten tips done about 20-25 times before this so I assumed that I was in for a real treat. WRONG! The lady was very nice and talkative. I noticed that she wasn't doing my nails corretly, but I thought maybe she just does it a different way (I thought she would fix certain things towards the end). I paid before she was finished so I wouldn't mess them up while they were try'n to dry. The total came to $184 without tip (found out later :just the nails were $119). I was shocked at the priced but paid anyway, as well as leaving a $30 tip for the two women to split. My appointment was running late so I had to rush out of there to go to work. I got to work and started looking at my nails. First of all, the tips were all different lengths, #2 the white tips (she painted it with white polish) were fatter on one side of my fingernail then the other side,#3 on my right knumb you could see a large portion of my real nail,#4she did 3 coats of gel on the right hand and only 2 coats on the left, and#5 it looked like I had gotten them done 3 weeks ago and needed to get them refilled the same day I got them done (there was a large gap where the cuticle and the gel meet). I was very upset, upset that I just spent $200 on this and it looked horrible, and upset that I was going to have to pay for them to be taken off and then pay to get them redone some place else. Long story short,"the owner" said she would give me my money back. She didn't and when i called to find out why she hung up on me. I called her back and asked why she hung up on me and she hung up on me again.
Pros: nice pedicure
Cons: HORRIBLE customer serivice by the owner
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