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Businiess name:
Pinnacle Automotive and Tires
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Review by:
citysearch c.
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Review content:
I was impressed by the reviews, I went there for a problem in my car. After their inspection I was asked more than 800 dollars for replacing some parts (whose market price is less than 200$ in total). The labor cost was almost 400$ for less than 2 hours work. I rejected their proposal (accepting to lose only 57$ instead of several hundreds). The day after, I went to another mechanic who replaced these parts (checked and replaced even more), and I paid only 300$, which is the fair amount for the task, I think. After this bad experience with them, I went back to the review sites to read the reviews again. After a simple analysis on all reviews on "google" and "city search", I had the feeling that the reviews about this business are fake. I have no proof of course, but there is a very significant pattern in the reviews: - Almost all are 5 star reviews - I analyzed all review dates: they have been entered in clusters around a few time intervals (e.g. in city search 35 5 star reviews in only two clusters that span each around ten days, similar in google). - Almost all 5 star reviewers have only a single review. Their account is created the same day. According to me, they extensively work on a well planned promotion campaign of their business.
Pros: null
Cons: null
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