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Businiess name:
Waxing The City
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Review by:
citysearch c.
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Review content:
Let me first start of by saying I am fairly new to Denver from Los Angeles and I thought I had found the perfect place for all of my waxing needs. My experience today was very disappointing, as I now feel I need to find a new salon. I have been to Krista for bikini waxes a few times and even referred a few people to her that absolutely love her. Krista does an amazing job every time. She is very friendly, puts her clients at ease, and is the best bikini waxer I have ever been to. I booked an appointment at the DTC location and unfortunately Krista was not available. I decided to book it with someone else because I was in a hurry to get in. I arrive to my appointment and find out that the person I booked with does not do Brazilian bikini waxes and that my appointment was only for a regular bikini wax. I wasn't aware that I needed to call out the fact that I wanted a brazilian as I never have before. (I don't think it is a true brazilian anyhow) The staff was whispering all about the salon and finally said that a girl named Leah could take me in a half hour. My appointment was at 12:00 so that would mean 12:30. I heard Leah tell the receptionist that she would be taking me at 1. When I asked her what happened to a half an hour time she quoted me (I was on my lunch break) she began to be very rude to me and talking to me like I was stupid. Saying I had only been in there once (like because I wasn't a regular I didn't really matter.) That's when I decided to tell her not to worry about it and I would just go somewhere else. I used to love this place but now I have a different opinion. I will never go back to the DTC location and will make sure to tell my friends that I have referred in the past to think twice before going back.
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