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Businiess name:
McQueen Tire & Auto LLC
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Review by:
citysearch c.
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Review content:
After traveling to Hilliard to visit friends we discovered our brakes were making a strange noise. We took our car to Hilliard Tire and Auto. They told us our brake pads needed to be replaced and it would cost $295.00. This seemed rather steep for brake pads so we called around and found the average cost was $150.00. We called Hilliard Tire and Auto and told them we were taking our vehicle elsewhere as they were too expensive. We picked up our car a few minutes later and drove it immediately to Midas (many props to the folks at Midas) when they removed our tires they discovered that somebody had taken a hammer to our rotors. The damage was recent and obviously deliberate. At this point we not only needed to replace our brake pads but now our rotors as well. There was no doubt the damage had been done at Hilliard Tire and Auto. Needless to say we called the police. We would have pressed criminal charges had we lived in the area. The owner of Hilliard Tire and Auto agreed to pay to have the rotors replaced. The owner claimed the rotors were accidently damaged when being removed and that they replaced the damaged rotors when we wanted to take our car to another garage. A few problems with this justification. First the rotors should never have been removed as they were only replacing our break pads. Why bother taking our car to another garage if they were replacing both brake pads and rotors for $295.00 (the average price to have both replaced). Secondly the folks at Midas claimed there was no justification for the damage they saw even if the rotors were difficult to remove. So Buyer BEWARE!
Pros: null
Cons: null
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