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Businiess name:
StudentPainters.net
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Review by:
Guest
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Review content:
While our crew leader was a very nice young man these are FAR from professional painters. When we questioned their experience level they told us "this isn't rocket science you know". Well, it may not be rocket science but they weren't up to the job.
First, we were told there would be a crew of 4. Only 2 came to our job, a 4,000 sq. ft. house. And one wa the crew leader who left the actual work up to the other guy who was very inexperienced.
The first clue was not being able to figure out the pressure washer and leaving water and mud all over my entryways and deck and not picking up. They don't know how to properly cover things to protect them from overspray. I question how well they are taught how to actually paint! They tried to use a roll of paper only 11 inches wide at the base of each wall they were going to paint. How does that protect anything??? We told them professionals use entire drop cloths yet they protested that! Then , after 4 days of screwing around and not getting much done they began to paint areas that are above the roof (dormers, etc.). They didn't have the tip to the sprayer on tight enough and they sprayed a ton of paint on my new roof. It is still a filmy white color. My rule to them was NO paint on the roof. That verys ame day I noticed they were both gone for about 2 hours. Turns out the crew leader was out "on bids" and who knows where the other one was.
That was the last straw. If you're having a tough time taking care of your current customer don't take off to give bids to new people. Or do it in the evening. My wife and I decided this was it and we cut the cord. Paid them for the percentage of the job they had done thus far which wasn't much. That is the first time we've had to part ways with a contractor mid-stream.
I fault management. They focus on the sales aspect but on teaching them how to paint like professionals
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