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Businiess name:
B & M Auto Svc
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Review by:
Mila W.
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Review content:
THE OPERATOR IS HORRIBLE, the most rude and stupid man, I’ve ever met! On August 23, 2012, on 2 p.m. I called to your company (tel.(516)-931-2929) to get the answer to my question. The operator was very aggressive, very rude and absolutely out of control. He was mad and yelling! He did not answer to my question at all. I called 3 times. Each time he dropped the telephone receiver, he was abusive, aggressive and very RUDE. My question was: how many minutes it will take to get the Planting Field Arboretum when we got your taxi on Oyster Bay railroad station. HOW LONG THE TRIP WILL LAST! It was HARD and ABSOLUTELY IMPOSSIBLE for the operator to understand my question!!! First time, he answered like I asked about how many minutes it will take to wait for the taxi after my ORDERING the taxi!!! I tried to explain what I want to ask but HE DID NOT LISTEN. HE DEMANDED TO LISTEN TO HIM!!!! YOUR OPERATOR MUST BE A SOLDER ON PENSION. ON THIRD TIME, HE JUST DROPPED THE PHONE RECIEVER AND BEFORE SAID THAT HE WOULD CALL TO POLICE!!! I said that I will make complaint about this unprofessional, stupid and aggressive operator. He MUST BE FREE from communication with people. This is absolutely inappropriate behaviors towards YOUR customers. Is your business so desirable?! I saw only 2.5 stars among 5 possible in the rating of your taxi company!
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