Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Xpress Moving Vanlines Corporation
|
|
Review by:
Guest
|
|
Review content:
I booked a move with ease with the salesman Rony. When the day of my move actually came, I have to say, I've never been so mistreated.
I was given a 1-2pm window for my movers to arrive. 1:58, and not so much as a whisper. After 2pm, I called to find out where my team was. I was told they were a half hour away. Okay, the earlier move ran late. Half hour came and went, and I called again. This time, 15 minutes. Again, no word. This proceeded until 4pm, regardless of the fact that I had warned that I was going to be subject to fines from my building for a late move.
When the movers finally showed, they walked in the door defensive and belligerent. They complained that the people before had extra stuff, and tried to prove it with their sweaty shirts. This still didn't explain why I never got a phone call to give me a heads up. My husband and I both missed a day of work.
Then, the movers really started to be difficult. They said that our stuff wouldn't fit on their truck because they had another person's load of stuff. And that they didn't expect any boxes, because they weren't on the list. I had talked to Rony about boxes. I also told someone at the company when I phoned to let you know I was having difficulty with my movers that I had boxes and he said "of course you do."
Why would you plan to move someone from a 2 bedroom apartment in NYC and not anticipate that they have any boxes? Do people only move furniture?
I wasn't paying on volume, I was paying an hourly rate, this shouldn't have been an issue. But because their truck was half full of the previous move (which was long distance to Florida), the foreman (Mike) of the crew rudely decided to just cancel my move. He said he didn't have to give me any better justification than that.
The company representatives were no help either. They gave me my deposit of $50 and abandoned us. I was left feeling desperate and helpless.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|