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Businiess name:
VCA Bay Area Veterinary Specialists & Emergency Hospital
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Review by:
citysearch c.
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Review content:
My dog had probably got into something bad and had been throwing up a lot and wouldn't eat or drink. I called them up and told them what was going on. They said it was very dangerous for the dog to be so dehydrated and to bring her in. It was about 10:30pm Sat. night and no other urgent care services are available. They examined my dog and decided they needed to hydrate her and keep her overnight. My wife and I were very distraught and agreed. She said first you have to sign the estimate which has a low and a high and pay at least the low for now. When she showed me the estimate I said this must be for another pet, mine was the dog with the "tummy ache" The low was $980 the high was $1300. She said no this is yours. I said theres no way I can pay that amount. Acting like a used car sales person checking with the "closer" she said I'll see what I can do. She went in the back and came back out with a new estimate between $700 and $900, telling me I knocked off 1 test and 1 x-ray. I asked if they could give her fluids and I can take her home which they did for $226. Our dog is a family member which we love dearly. I can only imagine the amount of people in the same situation who will just pay whatever astronomical amount they come up with in fear of losing their pet. I understand they are running a business and need to make money, but it truly saddens me that money seems so much more important than the pets health. What an awful experience I hope no one else has to go through. I gave them 1 star because the vet was knowledgeable and seemed concerned. I only joined Citysearch so I can try to warn others. AVOID!!!!
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