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Businiess name:
VCA Bay Area Veterinary Specialists & Emergency Hospital
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Review by:
citysearch c.
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Review content:
Avoid BAVS!! *EXCESSIVELY EXPENSIVE* and questionable vet judgement. I just paid close to *$8,000* to have them nearly k*ll my cat. She went in with severe head trauma, & after making good recovery was about ready to go home after 1-2 days. Since she wasn't eating, BAVS decided to anethesize her to put in a feeding tube. HUGE MISTAKE. 2 hours later I get a phone call from them saying, "good news, the feeding tube has been successfully placed; bad news, your cat in a semi-comatose state, is in extremely critical condition and probably will not survive."
It turns out she should never have been administered to a cat so soon after experiencing head trauma.
Well, luckily she did pull through, though she is still very ill and may not have recovered all her mental capacity lost due to being in a comatose state. She had to spend several more days in the hospital to recover as a result.
Did a receive an apology or deduction from the hospital bill for their mistake? No way. I ended up paying a whooping $8000 for 4 days in the hospital - the only thing they did was administer IV, oxygen for part of the time, bandages, and feeding tube. Basically they nickel and dime you to death on the hospital "expenses", including paying for every bandage, etc; cat food was 4x what I would have paid in a pet store.
To top it off, they keep making you pay ahead of time before they do any work, AND when they take your check, & without warning they IMMEDIATELY cash it just to make sure you aren't going to rip them off. I was not prepared for the immediate check cashing as I was going to transfer funds from savings to checking that night (after hearing the bill I realized there was no way I could cover it with what I had in the account), so was advised that I make a special trip to the local bank to get cash for them before they would continue.
What a nightmare experience. My poor cat is still trying to recover, & I am going to take many many months to recover financially.
Cons: RIP OFF, TACTLESS ABOUT $, BAD JUDGEMENT
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