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Review content:
I went to the Standard for a friend's birthday party a couple weeks ago, and we ended up having an awful time because the hotel staff treated us so badly. While I think the decor is beautiful and worth seeing, I do not recommend going here. Such poor treatment from a hotel that's supposed to be nice is unacceptable. 1) We got there before 10:30 but were told there was no list and that only hotel guests were being let in, despite the fact that there was plenty of capacity upstairs. 2) When the party arranger and hotel guest came down himself and asked that we be let in, since he'd been told we would be, the people at the door acknowledged that he'd been promised that and then said that was too bad, they weren't going to honor that promise, and they didn't apologize. So we waited in the restaurant until we COULD be let in, and got lousy service there too: 3) Even though the restaurant was mostly empty, we were still told that sitting there required that we order a full meal. 4) 2 of the 4 drinks we ordered were made incorrectly. 5) The drinks were sent back and we got new ones, but were charged for an extra shot ($9), which we didn't find out about until we got the check. 6) When we complained to the waiter, he wouldn't change it, so we asked for the manager, and when he finally showed up, there was a 5-minute argument about us being charged for the extra shot. We finally got a new check, but the entire process, from asking for the check to getting our credit cards back, took over half an hour. And I repeat, there was almost no one in the restaurant. There was no reason whatsoever for the poor service we got. And after all that, we finally got upstairs, and the crowd was sparse and kind of trashy (people dancing on ledges, taking their clothes off, etc.). On the positive side: There was one bartender upstairs that really impressed me: she was fast, she made the drinks correctly, and she was nice and helpful.
Pros: Decor, outdoor area
Cons: Parking, poor service, lousy crowd, expensive drinks
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