Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
The Restaurant at The Standard Hotel
|
|
Review by:
citysearch c.
|
|
Review content:
It was my first time at the Standard and I was expecting to have a great experience there however, it was all but true what I have read and it looks like nothing has changed. I got there at 11:30 on a Sunday night with a friend of my that had just got of work from twin towers in LA to have a drink. When we got to the elevator to go to the roof top there was all but a hand full of people there. So we decided to wait and ask me why did it take 1 hour half. I notice it was a busy night but many of the guest that were just arriving were guest just like me but were let up stairs first. I confronted the security guard Curtis and his only answer was that "its busy" and after a while he was trying to take me for a fool so we left with a bad taste of the Standard. The next morning I sent an email to the general manager and he could not give me a straight reply just some email covering up for the pathetic customer service that they have. I notice that they do not know how to coordinate events with the guest and a need for someone to delegate more efficient at the Standard is needed. Nothing was accommodated for the bad customer service that was given and the general manager never made an extended offer to speak to me in person. I work for a financail center where every customer comes first is my priority and this is what they lack in.
Pros: good parking
Cons: bad customer service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|