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Businiess name:
Hot Shots Sports Bar-Billiards
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Review by:
citysearch c.
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Review content:
I travel extensively and eat out on a regular basis (tenured professor) so I can honestly say this has been the worst bar and grill I have ever been to.
Why? Read on.
Horrible customer service; a simple food order took over 2 hours (all of the other groups at our shared table got their food quickly enough within 15-20 mins of ordering), and they did not have the decencey to reduce the bill or comp the ($35.00) order.
Waitresses are crude and defensive (she picked a fight when I simply asked about my order after waiting the first hour).
The manager was a total bozo (trying to charge for food that was sent back) and completely unapologetic about our experience there at the end of the night; he proudly retorted that they were not a member of the B.B. Bureau.
After my first (and last) visit there, I can see why.
Avoid at all costs unless you want to put up with sub-par food, crummy wait-staff and a place that is obviously not interested in repeat business or fair treatment towards their clientele.
Pros: It was open
Cons: Service, Long wait time for food orders, Ambience
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