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Businiess name:
Gene Juarez Salon and Spa
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Review by:
citysearch c.
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Review content:
I recently sent my girlfriend and her friend for an all day, all expense paid visit to the spa. As I gave my credit card info., to set up the reservation, I made sure to mention that this was a gift and that I wanted these ladies burdened with nothing.
So I was a bit dismayed when I recieved a call from my girlfriend to tell me that she was asked by the woman at the desk "How she would like to pay for this?"...Obviously, this put her, as well as myself in a very awkward position.
I was then handed over to the woman at the desk to again give my credit card info.In asking me if she should give the ladies the invoice to give to me, she proved that she does not know that you don't give a receipt with a gift. I was also asked at this point, what amount in gratuity I would like to leave for the services.
WHAT?....Why wasn't I told by the woman who made the reservations about gratuity?
All in all, the ladies did have a splendid time. However, for $980.00 all I was given was aggravation and disappointment.
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