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Review content:
I was new to the area last year, and a co-worker recommended Gene Juarez, telling me it was the best salon in Seattle. I was very disappointed to say the least. I even gave the place several chances, against my better judgment, and they got worse each time. The first time, I showed up for my appointment and they told me to come back in about 45 minutes because the girl was running late. This was inexcusable, but I came back anyway, then waited for another 45 minutes before finally called me back. I have curly hair, and explained to the girl that I did not want my layers cut too blunt, and that I would like multi-directional layering to make sure this doesn't happen. She completely ignored my suggestion and, surprise!, I ended up with blunt layers that made me look like a sheepdog. The next time I went, I had a color consultation and got my hair cut. I had a different girl, but same BORING, terrible haircut. I made an appointment to have all-over color and balayage done, which is not cheap. It was right before Christmas, and I wanted it done for the holidays. Half an hour before my appointment, they called and canceled, and the only so solution they could come up with was for me to drive to Bellevue from Lakewood and get just the all-over color because they didn't have time for the highlights. I also had an appointment to get a cut that they canceled as well. In addition, the receptionists have a severe superiority complex. Not worth the money. I went to Seven and was completely happy - don't waste your money and time at GJ - go to Seven instead.
Pros: None
Cons: Mediocre hair cut, at best, never on time, condescending attitude
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