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Businiess name:
Mango's Day Spa & Salon
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Review by:
citysearch c.
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Review content:
I went to Mangos to get my hair highlighted. 5 hours later my hair was an orange-streak mess! I was practically in tears in the chair. I had to take a half day off of work to go back two days later (and couldn't leave my house for two days with my clown hair). The second appointment I was scheduled with the owner...who mad eit clear that she was ticked that she had to redo my hair. She bleached my hair 3 times even though I suggested that she tone it instead. Finally she toned it and most of the orange came out. This second appointment took another 6 hours and i had to wait while she took care of three other clients and she kept passing me off to different people. (why is overbooking a strategy of small salons like this....they just infuriate everyone!!) A week later I still have orange streaks in my hair and called them back to speak with the owner to talk about my hair...asking that she touch it up or refund my money. She wouldn't get on the phone and said that she DIDN'T KNOW HOW to fix it and would not refund my money. Bree was the inexperienced first person that did my hair and Gaylen was the unknowledgable owner. BUYER BEWARE...it's a low class establishment!
Pros: their best asset at mangos is stephanie the receptionist!
Cons: inexperienced, no customer service, horrible product!
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