Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Acs Alaska Communications Systems
|
|
Review by:
Guest
|
|
Review content:
Well, I guess this will be a comment. I would start by saying I am appalled at your customer service. I was with you for close to 7 years I believe. In that time, every time I had to come to your Wasilla office for anything it was a horrible experience. You had or have exactly two ladies in your store that know how to do their tasks. That’s it, everyone else is rude and very untrained.
My biggest gripe is within one year’s time I went through 3 smart phones with your company. The first, the Here, should never have been released. Instead of taking the piece of crap back, I had to pay another horrendous fee. Then I GOT A MILESTONE, ANOTHER JUNK PHONE. I went a head and paid the upgrade fee and got a desire, which broke and your insurance wanted another 150 bucks. So roughly, in less then 4 months I bought almost 600 dollars worth of phones from you. On top of that I had purchased another phone for a business, which I never really used. At some point the phone was stolen, when I noticed the bill and called acs. I was charged 800 dollars in less then a month. I was offered no help or suggestion on what to do. I have unlimited on my main phone and this one was not supposed to be being used, as it was stolen.
After 7 years of service and all the smart phones I have bought, plus dealing with your customer service, some help or offer should have been made to help mitigate the theft problem, and definitely for all the stress and money I have shelled out to you over the years. I really felt obligated to take my business else where. Your service department is rude and I have never been treated worse by another phone company. I will go a head and forward this to the better business borough.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|