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Businiess name:
Dylan Prime Restaurant
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Review by:
citysearch c.
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Review content:
I recently held a private birthday party at Dylan Prime Lounge. First they sat 24 ppl in a cramped space split by entry to the restroom. i kindly asked hostess to move us, he says fine so good times so far. Next the owner along w/ 2 co-owners were sitting in section we moved to. It was completely fine considering our party had not yet arrived but after thirty minutes with a 1/2 empty lounge the three men refused to move! We gave them more than an hour to finish their drinks and once all my guests arrived we stood up for the first hour since one of our tables were occupied by strangers! I decided to introduce myself in order to make the situation civil but the intro was less than warm-try subzero. Long story short - he sat there for a half hour more giving my guests the stare down all night. DO NOT HAVE A PARTY HERE. The owners were rude and not professional. I could say worse but I'll leave it at that. Sadly no one ever called to rectify the situation after my boss had a heart to heart with the Manager on Duty . No apology- NOTHING - I was told by the event Mgr next day 'You consumed the drinks and food so deal with it. There's nothing we can do." THIS WAS WORST EXPERIENCE IN A RESTAURANT IN THE TEN YEARS I'VE LIVED IN NYC.
Cons: Owners and Management were not professional
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