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Businiess name:  Shear Katz Salon & Day Spa
Review by:  citysearch c.
Review content: 
In all of my experiences with Shear Katz, the front desk staff has been pretty disappointing. They aren't very friendly and not that willing to help. I called to try and schedule appts. for seven women for my wedding and after being put on hold several times (once for each question I asked--very routine questions, might I add) I hung up and went to another local salon. I recently decided to give them another shot via online appointment booking. The online email says they will call to confirm the time. That did not happen, instead I received an email late in the day with a time earlier than the one I had requested. Luckily I checked my email in time to make the following day's appt. Frustrating. Thankfully, the actual beauticians seem to make up for the lack of hospitality at the front desk. Front desk 1.5, beauticians 4.5.

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