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Businiess name:
Shear Katz Salon & Day Spa
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Review by:
citysearch c.
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Review content:
I have always had a great experience at Shear Katz, but this last time I received poor service and will (most likely) not be returning. I think the employee's schedules were overbooked and did not allow for enough time between services. My manicure was rushed (the person who was to do my hair kept peaking around the corner). However, the facial and massage were both fantastic. I had also booked a blow out with the $99 special, which was very disappointing. I could have done a better, more comfortable job myself. The hairdryer kept tripping and my hair was ripped out by the flat iron (a Hot Tools wet to dry variety being used on dry hair). I asked for a better quality flat iron, which the cosmetologist had to borrow from Doug's stand. He only flat ironed the top part of my hair, leaving sides and underneath curly. I felt that he (the cosmetologist) rushed and this was confirmed when he went to get his next client out of the lobby and apologized for running (3 mins) late. I showed the receptionist my hair after the "blow out" and received 20% off the service... not enough in my opinion. Not the service I am used to at Shear Katz, I left very disappointed. However, with all this being said I think Doug does great work and knows good business. I have previously seen David & Doug and would recommend both. I would also recommend Sabrina & Juliana.
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