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Businiess name:  Twin River Event Ctr
Review by:  citysearch c.
Review content: 
Although the food here was good, the service was absolutely HORRIBLE. We arrived on a Sat. night, at 7:30 pm, and were given a 20 minute wait time (we were excited about this). During our wait, I was able to slightly overhear a conversation with another patron and the management. This woman was complaining vehemently about the service, and the lack of the restaurant's response to her complaints. Although I couldn't hear everything, it did end with a "You'll be hearing from my lawyer." After 55 minutes, and several "check-ins" at the desk, we were finally shown to a table. As we passed MANY empty tables, we saw bread and water on these tables waiting for guests. At our table, no bread...no water. Neither were ever given to us. Since we had plenty of time to wait, we ordered right away. We were excited when the salad came out right away, of course, by now, it was already 8:40 pm. Our entrees didn't arrive until 9:30!!! No real apology was given. The food tasted great, but two hours after arriving, I wasn't hungry anymore. Excuses we heard were "there are several large parties here tonight"...which is a load of you-know-what for a restaurant that serves family style and caters to big parties. This place isn't worth it. Pros: Food tastes good Cons: Lousy service...long wait...over priced

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