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Businiess name:
Szmania's Restaurant
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Review by:
citysearch c.
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Review content:
As neighborhood residents, we have been to this place on several occasions, including once for New Year's Eve. The staff behaves consistently as if we were invisible. Long waits for a table, even with reservations, complete disinterest in our table preference, extremely long waits for food service and simply bad attitudes by servers and kitchen help alike. Actually unbelievable. As one who needs to watch the sugar curve closely, this place is hazardous to my health. Waiting so long for food to come is not healthy, especially if you arrive hungry. With 20 million diabetics + another 50 million prediabetics in this country, this service issue is more important than most kitchen people realize. People arrived after us and got seated first. They also received their meals before we did. It seems like they have some regulars who get preference over everyone else in the place. Offering patrons nothing but bread and alcohol while they wait is no solution for those with wheat allergies. The food is also very inconsistent. Sometimes it's okay, sometimes it's just awful, but I've never had a meal there that I would describe as delightful. We had stopped going, then after a supposed upgrade we gave them a couple more tries. Never again. Some things are better left to themselves.
Pros: Can't think of one -- maybe the martini
Cons: lots of them -- poor food service + bad attitudes and indifference
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