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Businiess name:
SEE SOUND LOUNGE
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Review by:
citysearch c.
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Review content:
15 or so of my friends came out to See this past Saturday to celebrate 2 birthday parties. We had made reservations for an area more than 2 weeks prior. When we arrived, there was no place for us to sit. Luckily, we had nice people who were WILLING TO MOVE (since there was no reserved sign anywhere) and on top of that - NO ONE COULD GET DRINKS because their BARTENDERS HAD NOT SHOWN UP YET! It was 8pm, btw, and the lounge opens at 7. So we're like whatever... can we get our food? But the manager tells us the waitress hasn't arrived. About 30 mins later, a waitress comes and gets everyones food order. An HOUR later, she brings out 2 plates (not even for the birthday boy and girl) and says, "This is the only plate of food that is going to be served tonight." I was upset at this point. If it took an hour to cook, why didn't the waitress or any of the kitchen staff give the rest of us a headsup that NO ONE would be receiving their food? This was bs. I found the manager, complained and he said, "we'll be sure to comp you guys." Of course... we didn't get comp'd ANYTHING. This was byfar the worst experience, EVER, and I'm a very easy going person. But come on.... we had reservations and we definitely should have been fed. We must have spent over $500 that night, even without the food, and the least they could have done was taken care of us. Without a doubt - I will NEVER be there again.
Cons: everything.
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