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Businiess name:
Gerri Bridal Shop
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Review by:
Brittany M.
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Review content:
I had found this bridal shop and i figured it was perfect because i didnt have to pay for everything at once. So my MOH & I made our first trip up to look at bridesmaids dresses. They only carried sample dresses in sizes 0-6...we are not all twigs! Then the lady that was helping my sister (moh) was making comments in the dressing rm that were very inappropriate. We got very disgusted & left. Against my better judgment i went back for my bridal dress appointment. They pretty much refused to sell me a white dress, they told me that i was too pale and the white dress will drown me out...shouldnt that be my decision? I think so. Anyway i ended up ordering a dress...they never even told me how much it was until i got my receipt. They waited until 3 months before my wedding to order the dress, my tiara and my veil. I went to get them three days ago...thank god i looked at the $180 tiara before we left the area...there were 17+ stones missing...shouldnt they look their inventory over? Again, I think so. After i returned that, i decided that i better try my dress on and make sure everything was ok....well needless to say my $1000+ dress started to lose beads (i didnt even have it on for more then ten minutes) Thenn my sister went to put the train on (its detachable) the train wasnt even the same size as the dress!! nothing lined up. I was so angry. So i went back with the dress..and told them i was fed up and they can keep their dress and i want my money back. They refused (rudely) and said it was a special order..(nothing was done to it, same as sample) then they forced me to put the dress on, when the lad saw that the buttons going down the train were off center..she said "who cares" ??? Really? Seriously? Needless to say i took the dress and went to davids bridal and had the best experience ever and picked out the most gorgeous dress. Im still debating if i should get my lawyer involved to get my money back for the other dress. Beware of this bridal shop..horrible customer service.
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