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Businiess name:
Cool-de-Sac Play Cafe
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Review by:
citysearch c.
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Review content:
I was waiting for this place to open and I was telling all my friends and family about it, I thought "WOW" what a cool place. I gave this place a try on a Saturday night they close at 9:00pm it was about 7:45pm when we paid our dues at the door. At 8:30pm we were getting the dirty looks to get out from everyone so at 8:50pm we were out the door and they were shutting off the lights right behind us very rude! I made another attempt on another Saturday night at 7:00pm.
They say there is a person in every area supervising not true been there twice and never seen anyone in the toddler area. There were older kids throwing toys around almost hitting my 1 year old. I informed the hostess and nothing happened.
Toddler area is extremely dirty be very careful with your toddler we found food in the ballyard. The toys are missing parts and are dirty which wouldn?t happen if you had responsible people supervising the areas.
We wanted to sit next to the toddler area? waited 30 minutes for a waiter. After I informed a waitress of our existence and the manager no one came and the manager had the nerve to say ?when we get really busy they overlook those tables?. HELLO!! If you can?t handle the crowd then why open up such a place.
We left and got our money back I?m never going back. Very disorganized, dirty, rude staff and manager. Extremely disappointed and overpriced for what you get. I gave them two chances and they blew it both times. If you care about the safety and enjoyment of your baby this is not the place for them.
Pros: Cool Setting
Cons: Food and Staff
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