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Businiess name:
Sutra Lounge
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Review by:
citysearch c.
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Review content:
These people do not know how to communicate! I called and asked for information about the rooms and the girl told me that there was a room available that held 60-65 people. My friend also called over the weekend for information and they told her that the same room only held 30 people but was still available. The person from Sutra also mentioned that they do not accept bookings over the weekend but she could email her information to the email listed on the website. So she wrote an email to the address listed on the website saying she wanted to book the room and would follow up in the morning on Monday. When she called on Monday, the room was no longer available.
When she asked how this happened, they told her that they DO accept bookings on the weekend and must have been busy when she called!!! So they were busy...and told her false information...and now they are annoyed with HER about the situation AND she doesn't have a location for the party!
This is absurd because they left her with the impression that all she had to do was call and give her credit card information on Monday. Ridiculous and completely dissatisfying.
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