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Businiess name:
The Spa... Bothell
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Review by:
citysearch c.
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Review content:
I scheduled a Girls Day Out package for my daughter and I to reconnect after she moved away for college. The owner, Joyce, and I discussed how fabulous this package would be for us. When we arrived we were told one massage therapist did not show up that day so our 60 minute massages and pedicures would be staggered and we would not be together, defeating the purpose of our special afternoon. I let Joyce know that this is not what I intended and that we would reschedule for a day she could accomodate us. Note that she did not contact me to let me know one of her staff no showed, or I would have rescheduled sooner. Her spa was very cold (she told us we might want to keep our coats on) and dark, also. My daughter and I went to another day spa and had a beautiful afternoon together but when I got home Joyce had left a message chewing me out and letting me know she was going to charge my credit card in full for services we did not recieve because her staff member did not come to work! I drove 45 miles to this spa for a very bad experience and would not recommend it to others. I also cancelled the credit card so she could not harm me financially.
Pros: None on my visit
Cons: See Review
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