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Businiess name:
Solera Restaurant And Event Center
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Review by:
citysearch c.
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Review content:
My friends and I were very excited for Solera's NYE party. However, it turned out to be one of the worst nights /event experiences. Similar to the other reviewers, we purchased tickets in advance with the expectation of a New Years party to remember. We will remember this night for a long time, but not in a good way. We arrived early, but that didn't matter. We were at least 50 people deep in line when the doors were scheduled to open at 9...which they didn't. After waiting in line for 30 min, the rude bouncers searched for our names on the list. We were then told to wait in line for a wrist band since they ran out. When another bouncer returned with the wristbands he wouldn't believe that we had already been checked off the list. Once we had our wristbands, we were told to go inside, but the bouncer would not let us in until we finished putting them on. We went upstairs and waited another 30 min at the coat check where one person was chatting with customers while another person put the coats away (I don't know why the both weren't working). After another 30 min wait, we had one drink. The bar never checked ID's for entry or to get a drink. For all they know, they could have served many people underage. Throughout the night, the bars were impossible to get to and the wait for drinks became ridiculous. At one point, the guy next to me ordered 9 long-islands, so I ordered 6 beers and 4 wiskey cokes. The bartender then handed me a 6-pack still in the case and 4 drinks. That was the only good point in the night. Following that, the bouncers became increasingly rude and at one point became physically aggressive with the partons...litterally shoving people out the door.
The events, attractions, and theme were very good conceptually, but the execution was terrible. Solera should issue partial refunds to everyone who attended this event. If they sold 500 less tickets, this would have been a great party.
Pros: Great concept.
Cons: Everything else....poor execution, negative ambience, horrible service, terrible organization.
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