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Businiess name:
Procida Tile
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Review by:
citysearch c.
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Review content:
Ok, please ignore the last review.. New owners Vinny and Liz have taken over.. They are wonderful. I am writing this review becuase in this day and age, you do not get many people willing to bend the rules and go out of their way to make a customer happy. Here is what happened. My mother had her bathroom done.. The jerk contractor ordered a lot more tile then needed, I mean a LOT. On her reciept it said no returns on special orders or sale prices. She got an amazing price to begin with. We called Vinny and he said come down and we will talk. WHen we got there, they were amazing.. Really nice folks. Helped us with the tile getting it in the building, explained there policy, but in the end, still gave my Mom a full refund just to make her happy> They were not suppose to, nor did they have to do that. We were there over an hour chatting. They even gave us a free coupon to friendlys for my son, because they knew we hadn't had lunch. They are a beautiful couple and are very nice people. I consider them friends now and will be back for sure to say hi.. Also, I will NEVER go anywere else if and when I need tile in the future. I am very happy with them and I wish them much success in their business. Like I said, they are new owners. Whoever ripped off the prior review is gone. You have to go there! I LOVE THEM! Thank you Vinny, Liz and Felix! Sincerely, Denise L
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