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Businiess name:
Trafalga Family Fun Center
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Review by:
citysearch c.
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Review content:
Checked the web site for opening time - 11:00am. Showed up at 11 after driving 30 minutes to get there. Asked to use the batting catches for my 11 year old son as baseball season is just starting up. Was told no come back at noon. I indicated that we had ball practice as 12:15pm and that wouldn't work. A smart worker suggested to the manager that another employee could go help us. Again no. I asked to talk to the manger and was informed that the one how only can say NO was the manager. Great I thought, a 16 year old with authority. I was surprised that he could pull himself away from the computer to say - "NO", or even look up. I asked to talk to the boss. Again no. I asked again if there was any chance to use the batting cages, because of our schedule. Again no.
Perhaps this is one of the reasons Trafalga is struggling. Based on the empty parking lot, our measly $20 would have at least covered wages of the three employees I saw, because there were no other customers there.
We might be back, but only as a last resort. I don't believe in rewarding bad behavior.
Cons: Managers lack of customer care
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