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Businiess name:
America's Tire
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Review by:
citysearch c.
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Review content:
I was all set to get a set of four brand new 80,000 mile tires from here based on the great price and recommendations from friends. Everything was priced out and i was even getting a 60 dollar mail in rebate. It wasn?t until a co worker of mine told me his experience of going to this place and getting four tires and driving away only to get past 35MPH and his car started shaking. When he took his car back he was told the issue was caused by the tires only being balanced to 35MPH and to fix the issue he would have to take it to another shop cause there machine was not qualified to fix the issue. My co worker wound up having to take his car to BIG-O tires where they had the machine to balance the tires to 60MPH. Once this was done the issue was resolved and the car road fine. Even thinking maybe the shop had since replaced there outdated balancing machine. I called the shop on 1/21/09 and asked. I specifically said, "Do you only balance tires to 35MPH?" The gentlemen on the other line stuttered but politely answered, ?Yes I believe that is correct, our machine is only capable to balance to 35MPH" I informed him this is all I need to know thank you and hung up. I think this very bad business practice and at the very least they should be informing the customers before selling the tires to them and not just assuming everyone drives 35MPH. They lost my business based on the fact my job requires me to drive long distances at speeds well over 35MPH. My new 80,000 tires would have worn down long before they should have. I would steer clear of this place till they fix this issue.
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