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Businiess name:
Sunset Massage
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Review by:
citysearch c.
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Review content:
I had an appointment early this evening. I was due for a massage as my muscles were really hurting me. I arrived exactly 7 minutes before my scheduled time which I knew would give me enough time to fill up initial paperwork, etc. A woman who was finishing her appointment went on and on for about 10 minutes after I got there (which was fine as I expected they would make up the time as has always been done wherever else I have gone).
The room was very relaxing. It had a great ambiance to it. Small but ok.
I let the massage therapist know that I had 2 herniated disks in my neck and that it had gone out 2 weeks before my appointment. I asked that he apply medium pressure, if any, to make sure it didn't aggravate it again. He assured me he would be gentle. Though he seemed in such a rush that he didn't take more than 1 minute to discuss my concerns so I didn't feel very confident about this.
The actual massage was "ok." For the price you pay I would expect much higher level of service. Even if I paid a Groupon price, they should make you want to come back as that seems the goal of using a Groupon coupon.
The room is very small with one massage table. About 2 minutes before the masseuse finished my massage a woman knocked on the door. It was evident that after this knock he was in a hurry. Again, I arrived 7 minutes early and he didn't start until about 15 minutes later. By the time I got dressed, gave him a tip (sadly), and walked to my car it was exactly 2 minutes past the hour. This made me realize I was cut at least 15 minutes short between the customer talking before my massage and the woman knocking at the door before it should have ended,
I am very sore right now. I have had deep tissue massages in the past and know that a certain amount of discomfort is normal. However, this is more than discomfort. I feel as though my neck has been pulled out again.
For $70 I say spend your money elsewhere. I have had at least 40 massages in my life and this is only the second I have been unhappy with, hence the reason I took the time to write this. Massage is something very personal to me, something that should be taken seriously. I don't feel I was taken seriously. He merely asked what I wanted to focus on beforehand and how I felt after...no advice, nothing but trying to up-sell me to come again.
I understand if they're a lot busier than expected from the Groupon deal. However, it is no reason to cut a massage short or to not give it your all. This will not win them business in the end.
I am sorry to say that I am extremely disappointed with
Sunset Massage LLC and I plan on taking my business elsewhere in the future.
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