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Businiess name:
Allure Day Spa & Hair Design
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Review by:
citysearch c.
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Review content:
I have been a satisfied client of Allure Day Spa for quite some time now. I have noticed some changes over the past few months. The new front desk person is clearly not up to speed on customer service. She's extremely slow, and can't seem to multitask which is essential in that role. I had to get my own coat after waiting 5 minutes while she chatted up one of the stylists. She also recommended the new facialist Luba after I tried to book an appt with Ela who was on vacation. She told me Luba was servicing all of Ela's clients. This person was the complete opposite of Ela. I told her I essentially wanted a deep clean with extractions. She steamed for 1 minute and started applying masks. I had to continually remind her I was there for extractions. Finally, I pointed out a few whiteheads and she attempted to clean but with the pores closed due lack of steam I went home with scabbed areas and clogged pores. I did not realize how bad it was until the next day. I just book ed appt another facial (at another spa) to have my pores cleaned. This was a total waste of money. I can apply masks at home. Why pay over $150.00 for this? I think the facialist is more familiar with much older skin that does not require deep cleaning (she said she has 30 years of experience). Overall, surprisingly disappointing.
Pros: Gentle, skilled waxers
Cons: Below average facialist
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