Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Seattle Coffee Gear
|
|
Review by:
Guest 9.
|
|
Review content:
I recently ordered an espresso maker and coffee from your company. The FedEx delivery took several days longer than it should have due to some glitch in the local FedEx office. When the package arrived, the box was partially crushed. I contacted FedEx, whose representative told me that I needed to complete a claim form. When I called back to complete the form, I was told by another FedEx representative that I was supposed to have contacted the sender, Seattle Coffee Gear. So, I did. When I contacted your company, I was referred to Dane, who was at all times professional and courteous. He took care of all that needed to be done in handling my claim and provided me with timely updates. His interaction with me was excellent. He worked with Fed Ex and was true to his word. In fact, after my first conversation with Dane, I felt confident that, whatever the outcome, he was doing his best to resolve the claim to my satisfaction. These days, it is hard to even get someone on the telephone; it is truly extraordinary to have the luxury of interacting with someone who is intelligent, forthright, and follows through, especially when the subject of the conversation concerns a problem. Dane's conduct was exceptional. If I order any coffee gear in the future, I will do so from Seattle Coffee Gear and will recommend your company to friends and family -- largely due to Dane's superior representation of your company.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|