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Businiess name:
Import Connection
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Review by:
citysearch c.
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Review content:
I called in saying I scheduled maintenance for my audi TT.
I asked how much that interval would cost. The guy said he needed to look up a part and would call me back. I never heard back, but took my car in when I said and asked when it would be done. It wasn't going to get done that day so I rescheduled for the next day. I brought it in right at opening instead of 10:30 am just to give them enough time.
Around noon I got a call saying that some plastic thing was close to breaking and I could pay $250 and fix it now or wait for it to break and then pay $750 to fix it when that happened. No explanation of what the thing did, but I looked it up later and apparently it just makes the car heat up faster.
I still had no idea how much my original work was going to cost, but I agreed to let them fix the thing.
Had I known my scheduled maintenance was going to cost $400 (the previous visit to the dealer was only $200) I would have just taken my chances on getting that repair done.
I never got a call that my car was done. I just went right before closing to pick it up since I was told it would be done that day and I was leaving town the next day.
I will not be back.
Pros: specialize in imports so they know Audis
Cons: never got a call from them unless they wanted more work.
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