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Businiess name:
Mobley Eye Care
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Review by:
Guest
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Review content:
May 2,2011 my daughter n I had an appt with Mobley for the first time. We both have Medicaid, I have a rare eye disorder called kconus when trying to explain to the front desk rude person that I have to wear contacts n glasses she told me "SHE HAS NEVER HEARD OF SUCH N MEDICAID DOES NOT PAID FOR IT"I had already called Amerigroup before to verify. The front desk person n I guess a nurse decided to have a loud dicussion on how I have a issue n either one of them wanted to speak with me. I explained that I have no issue but NOW I do! I know what I am talking about n just because someone does not back down does not mean I have a issue I did not get my examine. After returning home I called Amerigroup again n yes I was correct that since it's a medical condition that it would be covered. I am going back over May 3,2011 to inform them I have written a review and will report them to BBB and Medicaid. I worked for General Motors for 13years before closing in Doraville with full medical/dental coverage and what I have notice is medical office talk to ppl with medicaid in a different tone. I am now in the healthcare field so I know that she was rude and could have asked for my records to look up what I was talking about but she choose not to. I will be back to report the result of my letters.
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