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Businiess name:
Bell Ford Service
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Review by:
Guest
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Review content:
Thank you for your hospitality when we visited Bell Ford on September 11. We were there specifically to look at the 2011 Ford Fiesta. We had seen quite a write up in the Arizona Republic three of roud weeks prior to our visit, and I was quite impressed with the article and the purported in-town/highway mileage, along with the many other features of the vehicle. Our first contact was with Charles Moore, the Assistant Internet Manager. He and i had been in touch a few time via-email, as I had gone on the line to check out the Fiesta. He was very friendly and very accomodating. We talked for a few minutes with him asking the particulars of whether we wanted a sedan or hatchback, what color, etc. we were then shown to a large customer waiting area with a very well-equipped breakfats/lunch bar, where we were offered anything available free of charge; including bagels with a choice of peanut butter or cream cheese, bananas, chips, candy bars, coffees, apple, orange or cranberry juice. This was where we were seated and waited while someone went to get the vehicle we were going to look at. Scott Zuspan was the Sales Rep assigned to us, and he pulled up in a Metallic Magenta Fiesta SE sedan. we immediately went out for a test drive, with bot of us driving the vehicle. The Fiesta included quite a few "bells and whistles," probably many more than we planned on having. Our overall experience at Bell Ford with Charles Moore and Scott Zuzpan was undeniably the best experience we've ever had in our 40+ year of buying vehicles. Scott is the kind of person you can't help but like, with a Midwest upbringing, like ourselves, and he explained every feature of the vehicle, as well as programming our cell phones to work with the SYNC system. He had really done his "homework" as far as knowing virtually everything we needed to know about the vehicle. We truly feel the dealership bent over backwards to accomodate our purchase, including washing the car and giving us a full tank of gas before we left the lot. Some may venture and say "we
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