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Businiess name:
Brandon Ford
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Review by:
Bentley S.
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Review content:
Good: I originally liked the price of the vehicle for the number of miles it had based on comparisons of many other vans around the country. When I got there and saw the vehicle, It was NOT as pictured on Autotrader, as the running boards had been removed. I asked them to reduce the price by the cost of replacing them and they did, but they acted like they were doing ME a favor rather than honoring the condition of the vehicle they sold since I had already pre paid for the vehicle before arriving in Florida.. Bad: They charged a hidden $100 fee that they said went to pay a 3rd party service provider for filing my out of state paperwork with my state's DMV. They took it out of the $350 they said they collected from me to cover the Tag & Registration fees in NM, and that I would get the balance returned to me. They kept the $100 out of this amount, and said it was "Legal" though the Hillsboro CO DMV doesn't think so, & they asked me to file a formal complaint which I am now doing, & adding to the 12 BBB NEG Complaints. Improvements: I would like to see Brandon ford held accountable for unfair business practices, and them be forced to disclose this HIDDEN $100 FEE they charge to out of town buyers. Also they should be forced to return this fee plus any punitive damages allowed by Florida State Law.. Other: I hope you have not purchased from Brandon Ford, and I hope after you reed this and the MANY negative reports on BBB.COM and Insiderpages.com and Dealerrater.com that you will reconsider doing any business with them. There appear to be many other reputable dealers listed on dealer rater in this area. If anything similar has occurred to you, please post about it or contact Hillsboro County to file a formal complaint, their number is 813-612-7110 Opt 4. Thank you. Van Guy from New Mexico.
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