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Businiess name:
Devoe Pontiac Buick Gmc Suzuki
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Review by:
Guest U.
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Review content:
Your company's Collision Center - especially Joe Jimenez - made lemonade out of lemons for us. Out new Cadillac (4700 miles) was hit in a parking lot and sustained over $7600 in damages. We were sick but, luckily, not in the car. Your Collision Center repaired it like new. Joe expedited the repairs-- the biggest delay was the other driver's company - Geico. It took them 1 1/2 weeks to make an estimate- Geico didnt inform him where it was. It took them 1 1/2 weeks to make an estimate - Geico didn't infrom him where it was. After Geico towing it to you, the adjuster thought it was in Ft. Myers and called us and was irate that he might have to come to Ft. Myers when it had sat on your lot all that time. We returned to Indiana the day after the repairs, and it drives like new. We have purchases several cars from you. and would have bought this one from you too but didn not want to drive our new Lexus back to Florida (what a piece of bad engineering and comfort) It saddens us to see General Motos having such problems. Although we know you are aware of what a first rate facility you, have, we wanted to tell you how kind, informated and helpful Joe was to us. We realize he has an excellent staff behind him. You're one in a million - undoubtely the best car dealership we have ever dealt with- both in sales and repair.
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