Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Halcyon Days Salon & Spa @ The Bellevue
|
|
Review by:
citysearch c.
|
|
Review content:
I am a Philadelphia business owner, my husband works for a prominent Philadelphia business owner, so this is disappointing for me to have to write this review. My husband and I received a spa day for a Christmas gift.
The first time I tried to make our appointment, I was treated rather rudely by a guy named "Joe" - chalked it up to the holiday and decided to call back the following week.
Called again - all booked - no big deal, I'll call after the holiday. Last Tuesday I called again and the woman who answered was very nice - we were to start with massage and she would make all the arrangements. When we arrived, we went back to the previously mentioned strange bathroom/changing room - together. Clean, but kind of a weird set up - np, it's the city, there are space issues.
Decent massage, no complaints, except that the therapist asked me what the massage was supposed to be. They seemed disorganized after the massage, as if our being there for a whole spa couples package was a surprise and not on their books. I had to remind them what we had, why we were there, what all was included ? for a Philadelphia Salon to not have their act together ? unbelievable to me.
My husband's stylist Kelly did a good job, but was a little short with me through a smile when I was trying to explain what my husband could not ? I wasn?t criticizing her. I waited and waited - no one came by to even greet me or say they were running behind. After having enough of managing my own spa day and after my husband's cut was done we left - but not without speaking to the manager first. My hair was greasy, I was agitated and he didn't offer to have someone trim my hair immediately, which is all I wanted - he was just trying to appease me by offering more free services ? I wanted to cry.
Now I have to figure out how our lovely friend about this experience and that that this isn't the type of gift she would want to give to a client. Highlight was Stacey the manicurist.
Pros: Stacey the manicurist was great - saving grace of the day!
Cons: Came home in tears with greasy hair. Never felt like they were in control of the day.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|