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Businiess name:
Blue Ravine Animal Hospital
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Review by:
citysearch c.
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Review content:
Our Boxer had a beautiful little puppy that became very sick when she was only a few days old. We took her to Blue Ravine & told Dr. Sweet that we didn't think she was doing well. We also brought our female dog along (the mother) in case they wanted to evaluate her & make sure nothing was being passed to her baby. Without running any test they said that the puppy had an infection, wasn't thriving & needed to be tube fed. I told Dr. Sweet we would do whatever we needed to save the puppy & she stated "well within reason;" that should have been my first clue. They gave us antibiotics, gave the puppy a fluid injection & sent us home, without even bothering to look at the mother. The next day things only seemed worse and we went back to the office. While we were sitting in the waiting area a vet tech came out, picked up the puppy & said that the puppy had an infection, was going to die and that we should euthanize her because she wasn't going to make it. She offered to give her more fluids, but again said that the puppy was going to die and we needed to be prepared for that. They never even took us in a room or ran one single test on her or the mother!!! The entire time she spoke to us like we were 5 years old and kept referring to her as "puppy," "puppy's not doing well, puppy's sick;" it was crazy! We were absolutely appalled by the callus and impersonal way they treated us that day and decided to try another vet (American River Animal Hospital). They ran 3 different test on our dog, spent a ton of time with us, sent us home with fluids, medication & instructions & I am happy to say our puppy is now healthy, happy and STILL ALIVE. I don't want anyone else to have to experience such sub-standard veterinary care like the service we received from Blue Ravine Animal Hospital. We love our dogs and had we listened to them we would have euthanized a puppy with a fight in her to live. I wonder how many others have lost a pet because of their laziness. Unacceptable!
Cons: Rude, impersonal, detached, cold, did not treat pets with love what-so-ever, Basically just didn't seem to care.
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