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Businiess name:
Roto-Rooter Plumbing & Drain Services
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Review by:
Guest
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Review content:
The plumber, PJ from 40 Clinton street office in Newark arrived on time with a big smile on his face and an eagerness to help me with my problem. We had a slow water drain on our washing machine, PJ diagnosed the problem within 10 minutes and had the equipment setup within 15 minutes to correct the problem. While he was working on the drain, he made sure to check a few other areas so there were no other major issues to impact his solution to the problem. He worked quickly and diligently to clean the drain, and did follow up checks around the house to make sure we had no issues with the work he performed. After cleaning, PJ checked the drain 3 times so he knew he corrected the problem. As I worked in retail with the public for 11 years, I was very impressed with PJ's professional demeanor and personable nature. both attributes are hard to come by with todays' workforce. I would consider this a total customer satisfaction experience, and with this as my first try with roto-rooter, I will contact this office again for any future plumbing work I may need, AND will spread the good word of the "rooters" to any one asking if I know a good plumber. Please feel free to contact me for any additional info. Congradulations exceeding my expectations for this visit!
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