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Businiess name:
Patrick BMW
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Review by:
Heidi A.
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Review content:
Over multiple service visits to Patrick BMW's service department, I was disappointed with the treatment and service I received by the service people. I have been "mis-invoiced" and told "Well, the total was what I quoted, right? What do you want me to do, put the old parts back in?" I have dealt with various service people and have always felt that they patronize me and don't appreciate anyone asking questions. It is always next to impossible to get a loaner car, and they act like you are asking the world when you request one. I do not go here anymore, and I have started taking my car to a different BMW dealership for service where I have been treated very well.
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